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SHIPPING AND RETURNS


ISRAEL SHIPPING

FREE SHIPPING 2-7 DAYS STANDARD SHIPPING 2-7 DAYS SELF PICK UP**
PURCHASES OVER 400 NIS
 30 NIS
FREE

Receive your purchases in 2-7 business days after your order has been placed.

*Shipping to Eilat, The Dead Sea and Yehuda and Shomron are up to 10 business days. 

**Contact us to schedule the exact date and time of the pick up.

INTERNATIONAL SHIPPING

International shipping with registered air mail whereby you can track your order online. Please allow 2-3 business days for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.
International shipping
Free shipping on Purchases over $500.

Standard Shipping- Receive your purchases in 7-21 business days after your order has been placed.

Express shipping- Receive your purchases in 5-7 business days after your order has been placed.
COUNTRY
FREE SHIPPING 
7-21 DAYS
 STANDART SHIPPING 7-21 DAYS
USA
CANADA
EUROPE
PURCHASES OVER $500
$20

 

REFUNDS/EXCHANGE POLICY

We will provide you with a refund on full-priced items where:

  •  Items are in saleable condition, in their original packaging with all tags attached.
  • The items have not been worn, damaged or washed
  • The original invoice as proof of purchase is provided.
  • The items are faulty (unless caused by you).

You may exchange your garment for any item of your choice (subject to availability).
Please note: sale items are final sale and cannot be returned for a refund. 

HOW TO RETURN/EXCHANGE 

1. Send the item to the below address:
NOLÉ BY NOGA
Bar kochva 30
6342717
Tel Aviv
Israel

*Please read the below Shipping section.

2. Please send us an email (nolebynoga@gmail.com) with the following information:

  1. Please send us the return tracking number to: nolebynoga@gmail.com, within 7 days of the order's receipt date. 
  2. Choose between Refund or item exchange and email us the details. In case you wish to exchange the item, please add details of the item you wish to get.

Return shipping must be prepaid via traceable method (we recommend registered post) to ensure safe and documented delivery.

Once we have received your returned item, we will notify you by email and process your refund/exchange within 5 business days (please allow up to 10 business days for your refund to show in your account)

 Please note: we do not refund sale goods unless deemed faulty. Refunds will be made to the original purchaser’s credit card and will include shipping costs only for items deemed faulty.

 NOLÉ BY NOGA

phone: +972545894311
email: nolebynoga@gmail.com

SHIPPING 

To return your product, you should mail your product to:  Bar kochva 30, 6342717, Tel Aviv Israel

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.